Winco Talk Manager for Thomson Reuters is a 100% cloud-based solution for financial institutions that use Eikon Messenger and demand:
Once the system is configured, all chats, as well as the attachments, are imported daily from Thomson Reuters (via External Feeds), being stored and made available for searching and reading the WTM Control Panel.
This service has immediate activation, as it does not need local servers and software. As the service is fully provided in the cloud, no extra traffic (other than access to the Control Panel) is added to the company network.
Ps.: The financial institution must have an Eikon Messenger account, provided directly and for free by Thomson Reuters, as well as “TRMC External Feeds” credentials.
* The archiving period is 65 months, or until termination of contract, whichever occurs first. In case of termination of contract, all recorded material will remain available for viewing and downloading for 30 days at no additional cost.