Enable the use of Skype in your business, but keep it under control.
As soon as Agent WTM is installed on the station, the behavior of Skype is controlled by the Control Panel.
All recording is automatic, including changes made by users during their conversations, such as message corrections and deletions. WTM also logs changes made by users during their conversations, including corrected and deleted messages.
- Permission and blocking of voice calls and chats.
- Permission and blocking of contacts.
- Permission and blocking of file transfer.
- Enabling and disabling of recordings.